Cancellation/Refund Policy

At Mindbae, we are committed to providing quality therapy services to support your well-being. Our refund policy is designed to be fair and transparent. Please read the following guidelines carefully:

1. Cancellation and Refund Requests

  • If you need to cancel or reschedule a consultation session, we kindly ask for at least 24 hours’ notice. You can contact our office during business hours to make changes.
  • Sessions canceled with at least 24 hours’ notice will be eligible for a full refund or rescheduling.
  • Cancellations made within 24 hours of the scheduled session will be charged at the full session rate.

2. No-show Policy

  • If you fail to attend a scheduled therapy session without prior notice, you will be charged the full session fee.

3. Refunds for Prepaid Packages

  • If you have prepaid for a consultation package and wish to discontinue before completing all sessions, a refund will be provided for the remaining, unused sessions, minus any sessions already attended at the regular individual session rate.

4. Exceptional Circumstances

We understand that unforeseen circumstances may arise. If you believe your situation warrants special consideration, please contact our office to discuss your individual circumstances.

Contact Information

To cancel or reschedule a session, or if you have questions about our refund policy, please contact our office at +91 9447369970.

Note

Refunds will be processed within a maximum of 7 days of the cancellation.

Thank you for choosing Mindbae for your mental health consultation.

About

Contact

+919447369970

support@mindbae.com


Grand Homes Moon Park

HMT Colony P.O, Kalamassery

Cochin, Kerala, India

683 503