Privacy Policy

This Privacy Policy governs your use of Mindbae, an online platform designed by Mindbae Pvt. Ltd. ("we," "our," or "us") to facilitate access to mental health experts and programs for young professionals. By using our platform, you agree to the terms of this Privacy Policy.

User Provided Information

Mindbae collects information that you provide when booking a consultation on our website. While registration on our platform is optional, certain features, such as booking a consultation, may require you to provide information like your name, email address, mobile number, age, and gender. This information helps us offer you personalized and effective mental health support through our services.

When you book a consultation or engage with our services on the Mindbae website, you generally provide us with the following:

• Personal Information: Name, email address, mobile number, age, and gender.
• Transaction-Related Information: Details necessary for booking and completing consultations or other services.
• Communication Information: Information you provide when contacting us for help or support.

We may also use the information you provide to contact you with important updates, required notices, and, occasionally, promotional and marketing messages.

Automatically Collected Information

Mindbae does not automatically collect information from your device or web browser.

Do Third Parties See and/or Have Access to Your Information?

We do not share your information with third-party entities, analytics services, or advertisers. However, we may disclose your information as follows:

• As required by law: To comply with subpoenas or similar legal processes.
• For safety and protection: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or in response to a government request.
• In the event of a merger or acquisition: If Mindbae is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email or a prominent notice on our website. You will also have choices regarding the continued use of your information.

Opt-Out Rights

You can opt-out of receiving promotional and marketing communications from us by contacting us at support@mindbae.com. Additionally, you may request that we delete your data at any time.

Data Retention Policy

We will retain your information for a period of 24 months. If you would like us to delete your information, please contact us at support@mindbae.com. Please note that some or all of your data may be necessary for the platform to function properly.

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at support@mindbae.com. We will delete such information from our files within a reasonable time.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

Your Consent

By using the Mindbae website, you consent to our collection, use, and processing of your personal information as outlined in this Privacy Policy. When you provide your personal information (such as during registration or consultation booking), you agree to our storing and handling of this information to deliver our services, communicate with you, and, where applicable, for promotional and marketing purposes.

If you do not consent to these practices, we request that you refrain from using our services or providing personal information on our platform. You may also withdraw consent at any time by contacting us at support@mindbae.com, though this may affect your ability to use some of our services.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@mindbae.com.